Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, update your profile, post a listing, or communicate with other users. This may include:
- Name, email address, and phone number.
- Location data (suburb, postcode, coordinates).
- Profile information (bio, skills, interests).
- Content you post (listings, photos, reviews).
- Payment information (processed securely by our payment provider).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Facilitate connections and swaps between users.
- Process transactions and send related information.
- Verify your identity and location for community safety.
- Send you technical notices, updates, and support messages.
- Detect, investigate, and prevent fraudulent or illegal activities.
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With other users: Your public profile and listing information is visible to other users to facilitate swaps.
- With service providers: We use third-party vendors for payment processing, map services, and data storage.
- For legal reasons: We may disclose information if we believe it is necessary to comply with a law, regulation, or legal request.
4. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.
5. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your profile settings within the app or contact us for assistance.
6. Cookies and Tracking
We use cookies and similar technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@gwandi.com.